Privacy Policy

Date of Notice: June 14, 2026 Effective Date: June 14, 2026


Article 1 (Purpose)

This Privacy Policy sets out the following matters in order to protect the rights of users and to ensure transparency in the processing of personal information when TEKLIFY Inc. (hereinafter the "Company") processes personal information in connection with merzing (hereinafter the "Service") operated by the Company.

Article 2 (Definitions)

The terms used in this Policy are defined as follows:

TermDefinition
"Personal Information"Information relating to a living individual that can identify a specific individual by such information alone, such as a name and email address, or in combination with other information
"Processing"Acts including the collection, generation, storage, modification, retrieval, use, provision, and destruction of personal information
"User"An individual who accesses or uses the Service
"Entrusted Party"An individual or entity entrusted by the Company with the handling of personal information
"Third Party"A party that receives personal information, other than the Company or the User

Article 3 (Items of Personal Information Collected)

The Company collects the following personal information in order to provide the Service:

CategoryItems CollectedTime of Collection
RequiredName, email address, password (stored in encrypted form)At sign-up
PaymentCard issuer name, partial card number (last 4 digits), payment method type, payment history, subscription statusWhen subscribing to a paid plan
InvitationEmail addressWhen inviting a team member
AutomaticService usage records, access IP address, cookies, access logsDuring use of the Service

Notice Regarding Payment Information: Sensitive card information, such as the full credit/debit card number and CVC, is processed directly by the payment gateway (PG company) and is not stored on the Company's servers.

Article 4 (Purposes of Collection and Use of Personal Information)

The Company uses the collected personal information for the following purposes:

  1. Provision of the Service and performance of the contract
  2. Member management (identity verification, member identification and maintenance, confirmation of intent to withdraw)
  3. Billing and payment management (processing of subscription plans, payments, refunds, and cancellations)
  4. Handling of inquiries and customer support
  5. Service improvement and statistical analysis

Article 5 (Provision to Third Parties and Entrustment)

  1. Provision to Third Parties As a rule, the Company does not provide users' personal information to third parties. However, it may do so exceptionally where prior consent has been obtained from the user or where required by applicable laws.

  2. Entrustment of Personal Information Processing The Company entrusts the handling of personal information to external providers for the operation of the Service, as follows:

    Entrusted PartyEntrusted WorkPersonal Information Items EntrustedPeriod of Entrustment
    Lemon Squeezy LLCSubscription and payment processing, billing management, refund processingEmail, payment-related informationThe term of the service use contract and the retention period required by law

    In the event that an entrusted provider is added or changed, this will be announced in advance through this Policy.

Article 6 (Retention and Use Period of Personal Information)

  1. Personal information is destroyed without delay after the purposes of its collection and use have been achieved.

  2. When a user terminates the Service (withdraws membership), the account and all project data are immediately and permanently deleted.

  3. However, where retention is required under applicable laws, the information is retained for the period prescribed by such laws:

    Legal BasisItems to be RetainedRetention Period
    Consumer protection and e-commerce regulationsRecords relating to service use contracts and transactionsAs required by applicable law (generally up to 5 years)
    Security and communications regulationsAccess logs, communication recordsAs required by applicable law (generally up to 3 years)
    Other applicable laws and regulationsOther relevant itemsAs prescribed by the applicable law

Article 7 (Procedures and Methods of Destruction)

  1. Destruction Procedure Personal information is destroyed when the purpose has been achieved, the retention period has expired, or upon the user's request.

  2. Destruction Method

    • Electronic files: permanently deleted by a method that prevents recovery or reproduction

Article 8 (Users' Rights and How to Exercise Them)

Users may exercise the following rights at any time:

  • Request to access their personal information
  • Request to correct errors, if any
  • Request for deletion
  • Request to suspend processing
  • Withdrawal of consent

These rights may be exercised by sending a request via email to the Company's Personal Information Protection Officer, and the Company will take action without delay.

Article 9 (Measures to Ensure the Security of Personal Information)

The Company takes the following measures to ensure the security of personal information:

  • Administrative Measures: Establishment of an internal management plan, employee training, and minimization of access privileges
  • Technical Measures: Password encryption, access control, firewalls, intrusion detection systems, and encryption of data in transit (TLS)
  • Physical Measures: Servers and data are managed within cloud infrastructure and protected in accordance with the physical security policies of the cloud provider.

Article 10 (Use of Cookies and Automatic Collection Devices)

  1. The Company uses cookies to maintain users' login status and to analyze service usage patterns, among other purposes.
  2. Users may refuse the storage of cookies through their web browser settings. However, if cookie storage is refused, the use of certain services, such as maintaining login status, may be restricted.
    • Chrome: Settings > Privacy and security > Cookies and other site data
    • Other browsers: Refer to the Privacy or Security menu in the relevant browser's settings

Article 11 (Personal Information Protection Officer)

The Company designates a responsible officer as follows in order to clarify responsibility for the processing of personal information:

Article 12 (Changes to the Privacy Policy)

This Policy may be amended in accordance with changes in laws or service policies. Any change will be announced in advance, at least 7 days before the effective date, through notices within the Service or by email.


Addendum This Privacy Policy takes effect on June 14, 2026.